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How to Delete Your Account

Last updated: April 2026

If you wish to delete your Divinare Tarot account, you can do so directly from the mobile application. This guide will walk you through the process step by step.

⚠️ Important: Account deletion is permanent and cannot be undone after 30 days. However, you have 30 days from the deletion date to recover your account by logging back in.

Step-by-Step Instructions

  1. Step 1

    Open the App

    Open Divinare Tarot on your device (Android or iOS). From the main screen, tap the navigation menu to access the app options.

  2. Step 2

    Go to Settings → Delete Account

    On the Settings screen, scroll down to the Security section. You'll see the "Delete account" option with a red trash icon. Tap it to start the process.

  3. Step 3

    First Confirmation

    A warning modal will appear informing you that this action cannot be easily undone. The modal tells you that your account will be marked for deletion, you have 30 days to recover it, and after that period all your data will be permanently deleted. Tap "Continue" to proceed.

  4. Step 4

    Final Confirmation

    A second modal asks "Are you sure you want to delete your account?". Tap the red "Delete account" button to confirm. You will be automatically logged out and all local data will be cleared from your device.

What Happens After You Delete Your Account

Immediate Actions

  • Your account is marked as deleted (soft delete) in our system
  • You are automatically logged out of the app
  • All local app data is cleared from your device
  • Your RevenueCat session is closed
  • You are redirected to the home screen

30-Day Recovery Period

Your account is not immediately permanently deleted. It is kept in our system for 30 days:

  • You can recover your account simply by logging back in with your email and password
  • All your data (readings, history, profile) remains intact and will be automatically restored
  • Your active subscriptions will continue until the end of the paid period

After 30 Days

If you do not recover your account within 30 days, your account and all associated data may be permanently deleted by our automated cleanup process. This action is irreversible.

What Data Will Be Deleted

When you delete your account, the following information will be permanently removed after the 30-day recovery period:

  • Account Information: Email address, password, account creation date
  • Profile Data: Avatar, language preferences, app settings
  • Tarot Readings: All saved readings, including selected cards, questions, interpretations, and timestamps
  • Reading History: Complete history of all readings you've performed
  • Purchase History: Records of your in-app purchases and subscriptions
  • Downloaded Content: Access to any content you've downloaded within the app

Recovering Your Account

Simply log back in with your email and password.

When you log in, your account will be automatically reactivated and all your data (readings, history, profile, subscriptions) will be restored immediately. No need to contact support — the recovery process is automatic as long as you log in within 30 days of deletion.

Active Subscriptions

  • Your subscription will continue until the end of the current billing period
  • You will not be charged for future billing cycles after the account is deleted
  • If you recover your account within 30 days, your subscription will be restored if it was still active
  • Refunds for unused subscription time are handled according to our refund policy and the terms of the app store (Google Play or Apple App Store)

Troubleshooting

I can't find the Delete Account option

Make sure you are logged into your account. The option is only available when you are signed in. If you still cannot find it, try updating the app to the latest version.

I'm getting an error when trying to delete

Check your internet connection, make sure you are using the latest version of the app, and try closing and reopening the app. If the problem persists, contact support.

Need Help?

If you have any questions about deleting your account, need help with the process, or want to recover a deleted account, please contact our support team:

Email: contact@pixeldunord.com

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